Samsung is ending sales of MagicInfo on-premise licenses on December 31, 2026, and support for the platform stops at the end of 2029. If your Samsung MagicInfo digital signage runs on your own server, you have three years to move. The options are MagicInfo Cloud, Samsung VXT, or a different platform such as Castit, which runs natively on the Samsung displays you already own.
The deadline is only part of the story. In April 2026, the U.S. Cybersecurity and Infrastructure Security Agency added a MagicInfo 9 Server flaw (CVE-2024-7399, CVSS 8.8) to its catalog of vulnerabilities being actively exploited, and that same flaw has been used in the past to spread the Mirai botnet (CISA, 2026; The Hacker News, 2026). For many IT teams, the signage server is now a security ticket as well as a planning item.
This guide explains what MagicInfo is, what Samsung's end-of-life timeline means in practice, how the migration paths compare, and what a move to Castit looks like step by step, so you can plan the switch before it becomes urgent.
What is Samsung MagicInfo?
MagicInfo is Samsung's digital signage software for creating, scheduling, and distributing content to Samsung commercial displays from one central server. Samsung first released it in 2008, and for most of its life it was installed on a server the customer owned and maintained (MagicInfo Services, 2026).
The setup has two parts. The MagicInfo Server holds your content, schedules, and device list. The MagicInfo player is built into Samsung's Smart Signage Platform (SSSP) displays, so the screen itself pulls content from the server without a separate media player behind it. Over the years Samsung added version 7 (2019), version 8 (2020), and version 9, which is the last major on-premise generation.
What is MagicInfo on a Samsung TV?
On a Samsung commercial display, MagicInfo is the built-in player mode that connects the screen to a MagicInfo server. When you open the MagicInfo menu on the display, you are pointing it at a server address so it can download and play scheduled content. Consumer Samsung TVs do not include it; it is a feature of Samsung's professional signage displays.
Is MagicInfo shutting down?
Yes, MagicInfo on-premise is being retired, but not overnight. According to Samsung distributor MagicInfo Services, on-premise license sales end on December 31, 2026, and full support continues until the end of 2029.
In practice, that gives you two deadlines to plan around:
| Date | What changes | What it means for you |
| --- | --- | --- |
| December 31, 2026 | On-premise license sales end | You can't buy new MagicInfo on-premise licenses to add screens or sites |
| End of 2029 | Support ends | No more fixes or security patches for your server |
The first date hits sooner than most teams expect. If you plan to open a new branch or add screens in 2027, you won't be able to license them on your current server. The second date matters most for IT. A signage server that no longer gets security updates is a network risk, and the recent CISA listing shows that attackers already look for MagicInfo servers exposed to the internet.
What migration paths does Samsung suggest?
Samsung's partner channel is steering customers toward three options:
- MagicInfo Cloud hosted by a partner. Same software, moved off your server. It buys time until 2029, but it keeps you on a product that is being retired, so you will face a second migration later.
- Samsung VXT. Samsung's newer cloud-native signage platform. It is a new system with its own interface and licensing, so your team retrains and rebuilds content either way.
- A partner's own platform. ScreenCom Group, for example, offers TDM Signage as an alternative designed around the MagicInfo user experience.
The pattern is worth noticing. Every path involves a new login, new licensing, and some content rebuild. Once that's true, you are free to compare any cloud digital signage platform on its merits, including ones that aren't tied to a single display brand.
Why move from MagicInfo to Castit?
Castit is a cloud-based digital signage platform that runs as a native app on Samsung Tizen displays, so you can keep your screens and drop the server. It also runs on Windows, Linux, Android and Raspberry Pi players, which means your next hardware purchase isn't limited to one brand.
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The wider market is moving the same way. On-premise deployments still made up about 73% of digital signage revenue in 2025, but cloud-based platforms are the fastest-growing segment at an 11.58% annual growth rate (Market Research Future, 2026). MagicInfo's retirement pushes a large share of that on-premise base to make the move in the same few years.
For IT admins and sysadmins
*The biggest change is that there is no signage server to patch, back up, or expose to the internet. Castit is hosted in European data centers and is GDPR compliant.* You check player status, take a remote screenshot, or reboot a display from the browser. Content is cached on each display, so a dropped connection doesn't turn the screen black, and updates install in the background. Screens keep playing from local storage during an internet outage and catch up when it's back.
For AV integrators and resellers
*Castit is sold and deployed through certified partners, so you keep the customer relationship and the service revenue.* A MagicInfo customer is a ready-made migration project: the displays stay, you handle the move, and you can bring in other GuideLites products on the same contract, such as Digital Reception or wireless e-paper room signs.
For marketing and communications teams
*Most MagicInfo complaints from content owners are about the authoring tools. In Castit you build slides in the browser with drag and drop, templates, and live preview, or drop in PowerPoint, PDF, Canva designs, images, and vide**o.*** You can split a screen into zones, for example a video with a news ticker underneath and weather in the corner. Schedules work by time of day, weekday, date range, or screen group, and content expires on its own when a campaign ends.
For decision makers
*The cost question shifts from servers and maintenance contracts to a per-player license. One dashboard covers every site, and roles and permissions let a branch manager update their own screen without touching anyone else's.* Signage software since 2002. Castit since 2010. GuideLites, founded 2023, now builds and sells it, and Castit has deployments in airports, global manufacturers, and resorts.
How does Castit compare to MagicInfo on-premise?
The short version: Castit removes the server, widens hardware choice, and has a longer runway, while keeping your Samsung displays in use. The table below compares the two on the points IT and content teams raise most often.
| Feature | Samsung MagicInfo on-premise | Castit |
| --- | --- | --- |
| Hosting | Your own server, which you install, patch, and back up | Cloud-hosted in European data centers, GDPR compliant |
| Product lifecycle | License sales end Dec 31, 2026; support ends 2029 | Actively developed |
| Supported hardware | Samsung SSSP / Tizen commercial displays | Samsung Tizen, Windows, Linux, Android, Raspberry Pi, wireless e-paper |
| Access | Server client or web UI on your network | Any browser, anywhere |
| Content creation | Built-in authoring tool | Browser slide editor with templates, zones, and live preview; PowerPoint, PDF, Canva, images, video |
| Live data and apps | Add-ons and widget marketplace | Built-in apps, including Power BI, Canva, room booking, RSS, weather, and social feeds |
| Offline playback | Content stored on the display | Content cached on the display; keeps playing when the connection drops |
| Remote management | Via server | Status, screenshot, and reboot from the browser |
| Security updates | Your team applies server patches | Handled on the platform side |
| Room booking and e-paper | Separate add-ons | Part of the GuideLites platform, one contract and one dashboard |
| Getting started | Via Samsung partners | 21 days of the complete product on up to 10 players, then a free plan that keeps running; no credit card |
If you already use MagicInfo Cloud, the hosting row changes, but the lifecycle and hardware rows do not. You would still be on a product with a 2029 end date.
What do you gain by switching to Castit?
The practical gains show up in the first few weeks: fewer systems to maintain, faster content changes, and room to grow beyond one display brand.
- You keep your Samsung displays. The Castit app installs on Samsung Tizen displays, so the hardware you bought for MagicInfo keeps working.
- You retire a server. No more Windows Server licensing, database backups, certificate renewals, or firewall rules for the signage box. For IT, that is one less internet-facing system to track.
- You mix hardware freely. When a site needs a video wall on a Windows player or a small screen on a Raspberry Pi, it goes into the same dashboard as your Samsung displays. Wireless e-paper door signs sit there too.
- Content updates itself. Connect a Power BI dashboard, a news feed, or a room booking calendar once, and the screen stays current without anyone logging in. A factory floor screen can show live production numbers; a lobby screen can show today's meetings.
- Delegation without chaos. Group screens by site, floor, or department and publish to a group in one step. Local teams edit only the screens they're responsible for.
How does a migration from MagicInfo to Castit work?
Most migrations follow the same five steps. A certified partner can run them for you, or your own team can do it for a smaller network.
- Inventory your network. List every display, its model and firmware, its location, and which schedules it plays. MagicInfo's device list is a good starting export.
- Start on a few screens. Pick one site and test with 21 days of the complete product on up to 10 players, no credit card needed.
- Rebuild your key content. Export images and videos from MagicInfo and upload them, or recreate layouts with Castit templates. This is also the right moment to drop content nobody has updated in a year.
- Switch displays site by site. Install the Castit app, pair each display to your account, assign it to a group, and publish. Keep MagicInfo running on the remaining sites until each one is moved.
- Decommission the server. Once every display is on Castit, shut down and retire the MagicInfo server so it no longer sits on your network unpatched.
A phased move like this avoids a black-screen weekend. It also lets you test the new schedules with real staff before the whole network depends on them.
Keep your Samsung screens, leave the MagicInfo server behind
The end of MagicInfo on-premise doesn't have to mean new displays or a rushed cutover. Castit runs on the Samsung hardware you already have, removes the server your IT team maintains, and gives content owners tools they can use without a ticket.
You can book a demo and walk through your current MagicInfo setup with our team, or start with 21 days of the complete product on up to 10 players and move your first site this month. For a larger network or a specific setup, contact our team and we'll help you plan the move site by site, or find a certified Castit partner near you.
FAQ
Is Samsung MagicInfo shutting down?
MagicInfo on-premise is being retired in two stages. Sales of new on-premise licenses end on December 31, 2026, so you can't license additional screens on your own server after that date. Full support, including security fixes, continues until the end of 2029. Existing screens keep working in the meantime, but organizations should plan a move to a cloud platform well before support stops.
What is MagicInfo on a Samsung TV?
MagicInfo is the digital signage player built into Samsung's commercial displays. It connects the screen to a MagicInfo server, downloads scheduled content, and plays it without a separate media player. You'll find it on Samsung's professional signage displays, not on consumer Samsung TVs. If you see a MagicInfo menu on your display, it is waiting for a server address to connect to.
Can I use my Samsung MagicInfo displays with other digital signage software?
Yes, in most cases. Samsung's commercial displays run the Tizen operating system, and several digital signage platforms, including Castit, offer native Tizen apps. You install the app on the display, pair it with your account, and manage it from a browser. Check the display's model and firmware against the vendor's supported list before you plan the migration.
Is it safe to keep running MagicInfo Server until 2029?
Only if you keep it fully patched and off the public internet. In April 2026, CISA listed a MagicInfo 9 Server vulnerability, CVE-2024-7399, as actively exploited, and Samsung fixed it in version 21.1050. Unpatched servers can let an attacker write files with system privileges. After support ends in 2029, new flaws will stay unfixed, so the risk grows the longer you wait.
How long does a migration from MagicInfo to Castit take?
It depends mainly on how many sites you have and how much content you want to rebuild. A single site with a handful of screens is a small project once content is ready. Larger networks are best moved site by site, with MagicInfo and Castit running side by side until the last display is switched and the old server can be shut down.
Does Castit keep playing if the internet goes down?
Yes. Castit caches content on each display, so the screen keeps playing its current schedule when the connection drops. When the connection returns, the display picks up any changes you published in the meantime. Updates to the player install in the background, which avoids scheduled downtime for maintenance across a large network.