Documentation
Full setup and how-to guides.
Help & support
Help and support, whenever you need it
Whether you are setting up your first screen or fine-tuning a large network, everything you need is here: step-by-step guides, video tutorials, answers to common questions, and a direct line to support.
Video tutorials
Short walkthroughs on our YouTube channel.
Support
Reach the right person for a hand.
New to Castit? Start here
Castit is cloud-based, so there is nothing to install on a server and no complex setup to work through. These are the first four steps from account to live screen, each with a full guide in the documentation.
Create your account
Sign in and set up your workspace to start building.
Add a screen and player
Connect your first display and install the Castit player.
Build your content
Add images, videos, and slides, then design in the Slide Creator.
Schedule and publish
Combine content into playlists, schedule it, and publish.
Install a player on any device
Castit runs on a wide range of hardware, and each has a short installation guide in the documentation. Pick your device to see the steps.
Windows
Linux
Android and Android TV
Raspberry Pi (web player)
Samsung (Tizen)
LG (webOS)
Working with a certified partner?
Your partner handles installation and setup for you, on tested hardware, so you can skip straight to managing content.
Prefer to watch?
Our YouTube channel has short, practical walkthroughs covering setup, content, scheduling, and more. A good way to see Castit in action while you learn.
Video tutorials
Common questions
How do I get started with Castit?
Create your account, add a screen, install the player on your device, then build and publish content. The getting-started guides above walk through each step.
How do I install a player on my screen?
Set up Castit for your platform (Android, Samsung Tizen, LG webOS, Windows, Linux, the Web Player or the Castit Android player) using the matching installation guide. If a partner delivered your setup, installation is already handled for you.
Does Castit keep working if the internet goes down?
Yes. Players keep showing their scheduled content from local storage during a network outage and sync again when the connection returns.
How do I add team members and set permissions?
In your workspace you can add members and assign roles, and organize screens into departments so each team manages its own content. See the documentation for the steps.
How do I connect an app like Power BI?
Add the app, sign in to the source once, then place it in a playlist or on a screen. The app keeps the content current on its own. Full steps are in the documentation.
Who do I contact for support?
If a certified partner delivered your deployment, they provide your first-line support. For product questions or self-serve setups, browse the documentation or use the contact options below.
Is support included on the free plan?
Essential, the free plan, comes with our knowledge base and in-app videos. Supported plans and partner-delivered deployments include support.
Still need a hand?
The fastest route depends on how you run Castit. However you get in touch, we will point you to the right answer or the right person.
Partner-delivered or supported plans
Contact your certified partner first. They installed your setup, know your environment, and provide your first-line support.
Product and account questions
Browse the documentation for detailed guides on setup, apps, and playlists, or get in touch through our contact form.
Starting on the free plan
The docs and FAQs above cover most setup questions. When you are ready for a supported deployment, we can connect you with a partner.