Easy, shared screen management at a community health centre

The challenge

For a community health centre, signage only earns its place if the content is easy to keep current and plays the way it was meant to. The centre's previous signage app fell short on the second point: it had a lot of difficulty combining video and images in one stream. Content that mixed the two was a struggle to run, and most content worth showing does mix them.

The second requirement was just as practical. More than one member of staff works on the screens, so the platform had to make it simple to share access between them.

What they run

The centre moved its signage to Castit. In Castit, images, videos, slides and apps sit together in one content library, organised with folders and tags, and a playlist puts them in whatever order you choose. Video and images play in the same stream, one after the other. When the content changes, the playlist is updated once and every screen running it shows the new version.

There is no server to install or maintain. Castit runs in a browser, so the people who look after the content can manage it from one browser tab.

How it is managed

Sharing access is built into the platform. Castit has role-based access with admins, members and moderators, so several people can work on the screens, each with the rights that fit their part in it.

For the centre, that is what counts in daily use: Castit is easy to manage and to keep up to date, and sharing access between staff is simple. When the team does need help, it finds the customer service quick and easy to work with.

The result

The centre says Castit has performed wonderfully. In practice, that comes down to four things:

• Mixed media that plays with ease. Video and images run together in one stream, the thing the previous app struggled with.
• Simple shared access. Giving colleagues access to the screens is simple.
• Easy to keep up to date. Keeping the content current takes little effort.
• Quick support. Customer service responds quickly and is easy to work with.

Screens in healthcare

A health centre asks a lot of its screens, and the requirements go beyond mixing media. On the same platform, Castit runs waiting-room information, staff messaging and wayfinding, and adds silent, fanless e-paper signs where cabling cannot go. If the network drops, players keep showing the scheduled content from local storage and catch up when the connection returns.

See how Castit works for healthcare.