When the Municipality of Leiden contacted Castit seeking an enterprise-level digital signage solution to improve internal communication among their swimming facilities, our team identified a chance to provide a customized system that met their unique needs. This case study explores how our digital signage solution closed communication gaps among various sites while enabling facility managers to manage content distribution to their staff rooms from a centralized, remote location.
The deployment of Castit's enterprise digital signage system at two municipal swimming pools has greatly boosted operational efficiency, optimized staff scheduling, and improved internal communications. The adaptable nature of our solution has enabled the municipality to effortlessly extend to more locations as their requirements change.
Client Information
The client, situated in the western Netherlands, oversees various public recreational facilities, including two swimming pools that cater to hundreds of residents each week. These facilities function with rotating employee schedules, diverse swimming class schedules, and routine facility updates that must be effectively communicated to all staff.
Before adopting a digital signage solution, the municipality depended on conventional bulletin boards and email communications, which were ineffective for timely updates and guaranteeing that all staff members received essential information regarding schedule adjustments, facility upkeep, and other significant announcements.
Challenge Identification
Through our initial consultation, we identified several key challenges facing the client municipality's swimming facilities:
- Decentralized Communication: With operations spanning two separate swimming pool locations, facility managers struggled to ensure consistent communication to all staff members
- Schedule Visibility: Staff needed immediate access to updated swimming class schedules and personnel assignments
- Real-time Updates: Managers required the ability to push instant updates regarding staff absences and facility changes
- Remote Management: The municipality needed an enterprise solution allowing administrators to update content across all screens from a central location
- Future Scalability: Any implemented solution needed to accommodate potential expansion to other facilities
* Digital signage running on informational display showing waterpolo clinic event info
Our Method: Needs Evaluation Focused on Clients
When representatives from the municipality reached out via our website seeking an enterprise solution, our initial action was not to promote a product but to deeply comprehend their particular requirements.
This discovery process revealed that beyond standard scheduling needs, the solution needed to incorporate weather applications (affecting pool operations), staff absence tracking, and upcoming activity announcements.
Technical Solution Implementation
Based on our comprehensive needs assessment, we deployed an enterprise-level Castit digital signage solution featuring:
Hardware Deployment
- Two commercial-grade digital displays installed in the staff rooms of both swimming facilities
- Secure network-connected media players with remote management capabilities
- Robust mounting solutions appropriate for the pool facilities
Software Configuration
- Centralized content management system with multi-location management
- Role-based access controls allowing different permission levels for content managers
- Cloud-based infrastructure ensuring 99.9% uptime for critical communications
- Automated content scheduling aligned with facility operating hours
Content Integration
- Dynamic staff schedule templates with color-coding for different roles
- Real-time staff absence notification system
- Weather application integration affecting pool operations
- News ticker for municipality-wide announcements
- Swimming class schedule calendar with automatic updates
* Informational screen with a weekly schedule running on the screen in the swimming area
Results: Enhanced Communication and Operational Efficiency
The implementation of Castit's digital signage solution has delivered several measurable benefits for the client municipality swimming facilities:
1. Improved Staff Awareness
Staff members now have immediate access to critical information upon entering the staff room, eliminating confusion about scheduling and responsibilities. The facility manager reported a reduction in schedule-related questions from staff.
2. Streamlined Operations
The ability to push real-time updates about staff absences has allowed for quicker coverage arrangements and reduced instances of understaffing. Managers can now update all locations simultaneously from any device with internet access.
3. Enhanced Emergency Preparedness
The system has been utilized for communicating emergency protocols and weather-related facility adjustments, improving safety and operational responses.
4. Time Efficiency
The previous process of updating physical bulletin boards across multiple locations required hours of weekly administrative time. The digital solution has reduced this to minutes of content management.
Expansion Plans
Following the successful implementation at the two existing facilities, the municipality is now considering expanding the digital signage network to a third swimming location. The modular nature of our solution makes this expansion straightforward, requiring only the installation of additional hardware while utilizing the existing content management infrastructure.
"The scalability of Castit's solution was a key factor in our decision," notes the Facilities Manager. "Knowing we could easily add locations without overhauling the entire system gives us confidence in our long-term investment."
Conclusion: Partnership-Driven Success
The effective implementation of digital signage in Leiden municipality's swimming centers demonstrates Castit's dedication to providing solutions tailored to individual client requirements instead of standard products. By dedicating time to grasp the specific operational needs of municipal swimming facilities, we successfully implemented a system that addressed immediate communication issues and laid the groundwork for future growth.
Our continuous partnership with Leiden Municipality involves frequent evaluations to monitor system performance and discover potential enhancements as their requirements change. This partnership approach ensures that our technology continues to deliver value while adapting to changing requirements.
For municipalities across the Netherlands seeking to enhance internal communications across multiple facilities, Castit provides enterprise-level digital signage solutions built on a foundation of understanding client needs first and implementing technology second.
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Interested in learning how Castit's digital signage solutions can upgrade communications for your municipality or organization? Contact our solutions team today at sales@castit.nl or visit https://castitsignage.com for more information.
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